CHC33021 Certificate III in Individual Support
Course Overview
CHC33021 Certificate III in Individual Support reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Graduates can pursue rewarding roles in environments such as:
- Aged Care Worker
- Disability Support Worker
- Home Care Assistant
- Residential Care Worker
- Personal Care Assistant
Work Placement
To successfully complete this qualification, students must undertake a minimum of 120 hours of practical work placement in a suitable workplace in Australia. These hours are integrated across units requiring real-world experience and are essential for competency-based assessment.
Course Structure
To be awarded the CHC33021 Certificate III in Individual Support, students must complete a total of 15 units:
- 9 core units
- 6 elective units
The elective units have been carefully chosen to align with current industry demands and to maintain the integrity and relevance of the qualification as per Australian Qualification Framework (AQF) standards.
Unit of Competency
| Unit Code | Unit Name | Core / Elective |
|---|---|---|
| CHCCCS031 | Provide individualised support | Core |
| CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
| CHCCCS040 | Recognise healthy body systems | Core |
| CHCCCS041 | Recognise healthy body systems | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCLEG001 | Work legally and ethically | Core |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | Core |
| HLTWHS002 | Follow safe work practices for direct client care | Core |
| CHCCOM005 | Communicate and work in health or community services | Core |
| CHCAGE013 | Work effectively in aged care | Elective |
| CHCPAL003 | Deliver care services using a palliative approach | Elective |
| CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | Elective |
| CHCDIS012 | Support community participation and social inclusion | Elective |
| CHCDIS020 | Work effectively in disability support | Elective |
| CHCAGE011 | Provide support to people living with dementia | Elective |
Delivery Mode
This program is delivered through a combination of:
- Face-to-face classroom-based learning
- Structured self-study activities
- Workplace-based learning and assessment
This approach ensures that students gain a solid foundation in both theoretical knowledge and practical experience.
Course Duration
The CHC33021 Certificate III in Individual Support is delivered over a total of 52 weeks, which includes:
- 40 weeks of training and assessment
- 12 weeks of scheduled breaks and holidays
This schedule is designed to allow time for study, reflection, and practical placement while maintaining a healthy work–life balance.
Entry Requirements
While there are no formal entry requirements specified in the national training package for this qualification, AEI Australia requires applicants to meet the following criteria to ensure readiness and success:
- Be at least 18 years of age at the time of course commencement
- Have successfully completed Year 12 or equivalent, or hold another relevant qualification
- Participate in a course entry interview to assess suitability and individual learning needs
- Demonstrate English language proficiency through one of the following:
✅ An IELTS score of 6.0 (no older than 2 years), or equivalent (e.g., PTE, TOEFL)
✅ Completion of at least 5 years of education in an English-speaking country
✅ Completion of a Certificate IV or higher-level course for at least 6 months in an Australian RTO
✅ Successful completion of AEI Australia’s English Placement Test
Applicants must provide documentary evidence to support their English language proficiency.